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Your Privacy

DivInc Services Limited trading as Imagen Insights. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or the Imagen Insights web-app.

What data do we collect?

  • Personal identification information (Full name, age, email address, phone number)
  • Ethnicity
  • Interests
  • University or school you attend
  • Country and region where you reside
  • Sexual orientation
  • Free school meals
  • Disability
  • First in family to university
  • Type of school you attended (state or not)
  • Email of a person who referred you to Imagen if applicable
  • Number of siblings
  • Your siblings ages
  • Bank details

How do we collect your data?

You directly provide Imagen Insights with most of the data we collect. We collect data and process data when you:

  • Register interest via our website to ‘work with us’ as a Brand, Agency, School, College, University, Other young person organisation, as a Consultant
  • Voluntarily complete a survey or provide feedback via our web-app
  • Please note that third party websites/software like AWS, Discord and Survey Monkey may be used to collect responses to voluntary surveys that are filled out
  • Use or view our website via your browser’s cookies
  • Contact us on social media

Imagen Insights may also receive your data indirectly from the following sources:

  • Recommendations via social channels of common connections

How will we use your data?

Imagen Insights collects your data so that we can:

  • Communicate with you regularly via email, social media, Discord and our web-app
  • Encourage you to share our content
  • Match you with the suitable paid work opportunities that we have on behalf of our clients
  • Better understand our community
  • We use bank details to pay our consultants, these are given with consent from our consultants directly to us via our web-app that is password protected, AWS secure and GDPR compliant.

If you agree, Imagen Insights may share examples of work (consultants) or case studies (clients) with our partner companies (Brands, Agencies, Prospective clients) so that they can gain a better idea of the work that is produced by Imagen Insights.

  • These examples of work could be shared with Brands and Agencies, that are prospective or existing clients and/or consultants, Schools, Colleges or Universities
  • Examples of work will only be shared in PDF format unless it is video content. In the case of any names of consultants or clients being included, no other personal data will be shared.
  • In those cases where video content is made voluntarily, consent will always be obtained prior to Imagen Insights sharing on the Imagen Insights social media channels or web-app.

How do we store your data?

Imagen Insights securely stores your data using our AWS web-app which is password protected and GDPR compliant.

Imagen Insights will store your name, email address, phone number and any other data that has been given to us with consent unless you request us not to. If you do request for your data to be deleted we will process this and send you confirmation by email.

We will send out regular notifications to check if there have been any changes to your circumstances and therefore your information may have changed, for example, you are a consultant, have graduated and are no longer interested in our paid for work opportunities.

Marketing

Imagen Insights would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop Imagen Insights from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at – hello@imageninsights.com.

What are your data protection rights?

Imagen would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Imagen for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Imagen correct any information you believe is inaccurate. You also have the right to request Imagen to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Imagen erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Imagen restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Imagen’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Imagen transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@imageninsights.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

Imagen uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Cookies: These are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser.There are several types of cookies:
    • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
    • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
    • First-party cookies are those set by a website that is being visited by the user at the time in order to preserve your settings (e.g., while on our site).
    • Third-party cookies are placed in your browser by a website, or domain, that is not the website or domain that you are currently visiting. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

    When you enter a website using cookies, you may be asked to fill out a form providing personal information; like your name, e-mail address, and interests. This information is packaged into a cookie and sent to your browser (Chrome, Firefox, etc.), which then stores the information for later use. The next time you go to the same website, your browser will send the cookie to the server. The message is sent back to the server each time the browser requests a page from the server.

  • Web beacons: small files (also called “pixels”, “image tags”, or “script tags”) that may be loaded on our sites, applications, and tools, that may work in concert with cookies to identify our users and provide anonymized data on their behaviour.
  • Similar technologies: Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.

What types of cookies, web beacons and similar technologies do we use and why

Our cookies, web beacons and similar technologies serve various purposes, but are generally either necessary or essential to the functioning of our sites, services, applications, tools or messaging, help us improve the performance of or provide you extra functionality of the same, or help us to serve relevant and targeted advertisements. More specifically:

Strictly Necessary or Essential: ‘Strictly necessary’ or “essential” cookies, web beacons and similar technologies let you move around the website and use essential features like secure areas and shopping baskets. Without these technologies, services you have asked for cannot be provided. Please note that these technologies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you prevent these from loading we can’t guarantee your use or how the security therein will perform during your visit.

Performance: ‘Performance’ cookies, web beacons and similar technologies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our website works, understand what interests our users and measure how effective our content is by providing anonymous statistics and data regarding how our website is used. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you prevent these from loading we can’t guarantee your use or how the security therein will perform during your visit.

Functionality: These cookies, web beacons or similar technologies are used to provide services or to remember settings to improve your visit.

Advertising: First or third-party cookies and web beacons may be placed by our sites, applications, or tools, in order to deliver content, including product related advertisements, relevant to your specific interests on our sites or third-party sites. These technologies allow us to understand how useful our advertisements are, and improve the relevancy of the content delivered to our users.

How to manage, control and delete cookies, web beacons and similar technologies

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) it may limit your use of certain features or functions on our website or service. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.

More information about cookies

Useful information about cookies, including information about deleting or blocking cookies, can be found at: http://www.allaboutcookies.org

How Google uses personal information data when the consent is given on the site can be found at: https://policies.google.com/technologies/partner-sites

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at: http://www.youronlinechoices.eu

Information on the ICC (UK) UK cookie guide can be found on the ICC website section: http://www.international-chamber.co.uk/our-expertise/digitaleconomy

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Imagen Insights website contains links to other websites. Our privacy policy applies only to our website and the Imagen Insights web app, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Imagen Insights keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6th May 2021.

How to contact us

If you have any questions about Imagen’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@imageninsights.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Imagen has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: 03031231113.